Most Common Technical Errors on New ITR e-Filing 2.0 Portal

The income tax department launched the new website of Income Tax on June 7th, 2021. The website is having various technical problems since its launch. One of these is the problem related to ITR, Let’s know it in detail here.

Various Errors Related to ITR

People were excited about the new Income Tax website but after the launch, they are facing various problems with it. The long list of problems also includes problems related to ITR filing, due to which people are getting frustrated. It is obvious that ITR filling is one of the main functions of the Income Tax website along with other functions. But right now the website is not able to perform its main function properly.

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Latest Update

• The Department of income tax directed Infosys regarding the fresh technological problems from the income tax e-filing portal. read more

• The CBDT informed the Gujarat High Court that the developer team has to fix the several glitches faced by the taxpayers while uploading audit reports and filing returns on the new e-filing portal. They also said, there was no relief on interest for the late filers.

Some ITR Problems Taxpayers Are Facing

• Error Downloading Form 26AS

• Offline Utility Not Properly Working

• Difficulties in Making Tax Payments

• Income Tax Portal Loading Issues

• Errors Facing in Prefil Data

• Income Tax Portal Server Issues

• 26AS Page and AIS Not Access

• Website Crashing Problem

• Challan Payment Failed (error code ITD-EXEC2002)

• Unable to receive Authentication Code

• Issues While Working for Form 15CB

• System error: Cannot Claim Both 10(13A) and 80GG Deductions

• Errors are circulating on the portal while filing income tax returns as several taxpayers are complaining via Twitter

• ITRs for different financial years are not being downloaded in PDF format

• Filed ITR receipts are not being downloaded

• If I try to do ITR verification by selecting ‘self’ in the capacity, then the name disappears and shows a validation error

Note: Recently the analysts and researchers have found that all these problems are solved and these issues are below 60% with the recent updates. However, there are refund issues still on the portal taxpayers and clients are reaching out to authorities for a better solution.

Karnataka CA Association, representing a significant number of tax professionals, raises concerns with the CBDT about 11 glitches in the Income Tax portal. The below issues are causing problems for both chartered accountants and their clients during the tax filing season

• Difficulty to Login Income Tax E-Filing 2.0 Portal

• Error to Download 26AS, AIS and TIS Forms

• Difference in Pre-Filled Data

• Not Submitting Responses Regarding AIS and TIS in the Portal

• Face Problems in Password Resetting

• Problem to Face Generate Challan for Tax Payment

• Error Messages Appear When Submitting the ITR for Filing

• E-Verification of the Fixed Income Return Is Difficult. Multiple OTP Generation

• Problem to Face Download ITR Receipt

Login Problems on New Tax Portal

Whenever a user is trying to log in to the new website of Income Tax, they face the problem of login failure multiple times. Sometimes the website is also notified that the password is wrong. But if you want to change the password, then the forget password option is not working. Even if this option works, then there is a problem in getting the OTP. That is, you have to face all the problems regarding the password.

Problems with PAN Card

Another problem is that, whenever a user is trying to validate any of his information by visiting the new Income Tax website, he is seeing a data mismatch error. This means that the information entered by the user is not matching with his PAN card, while everything is being entered correctly. People are having one more problem related to PAN cards as the website is showing many PAN numbers as invalid, but these same PAN numbers are doing well on the old website.

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